WE'RE HERE TO HELP.
Real people. Real answers. No chatbots, no runaround.
Whether it's a question about your order, a sizing issue, or you just want to tell us what you think — we read every message that comes in, and we answer them.
HOW TO REACH US
Email
store@altasworldnews.com
The fastest way to reach us. We respond to every email within 1–2 business days.
Phone
(646) 849-4150
Monday through Friday, 9:00 AM – 5:00 PM Eastern Time
Mailing Address
Altas Media Group LLC
418 Broadway #4521
Albany, NY 12207
United States
Please note: this is our mailing address, not a returns address. Do not send products here. If you need to return an item, email us first and we'll send you the correct instructions.
BEFORE YOU WRITE — QUICK ANSWERS
Where is my order?
Our products are printed to order, so please allow 2–5 business days for production, plus shipping time. You'll receive a tracking number by email as soon as your order ships.
Something arrived damaged or misprinted.
We'll make it right. Email us at store@altasworldnews.com within 30 days with your order number and a photo, and we'll send a replacement.
What size should I order?
Check our Sizing Guide before you buy. If you're between sizes, we recommend sizing up.
Can I change or cancel my order?
Because every item is made to order, we can only make changes within a short window after purchase. Contact us immediately at store@altasworldnews.com and we'll do everything we can.
STILL HAVE A QUESTION?
Use the form below and we'll get back to you.
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